Why do you have your clients book online?
Convenience for both me and my clients. Due to the nature of my business, I keep my phone on silent all day while I'm at work. When I'm with a client, I do not take calls. And if my day is super busy with no breaks, this means there is no time for me to return calls. With the online system, now no one needs to wait for me to call them back. You can book anytime.
What if I don't have a computer or am not comfortable booking online?
Well, if you're reading this, you do indeed have a computer and/or smartphone...ahem... but moving on. While I definitely prefer you to please try and book online, if you absolutely aren't able to do so, it's no problem to either email me your appointment request or text me at 615-483-9362
How do I cancel an appointment?
Easy! Just log into to your appointment on Square and cancel your appointment. Please note my cancellation policy.
I don't remember when my appointment is! How do I check?
The system will automatically send you an appointment reminder (as long as you opted in for emails) 2 days before your appointment. Otherwise, you can log in to your Vagaro account and check your appointment dates anytime. Also, you can opt in for text reminders! Just sign in to your account and follow the prompts.
How do I know how much time to book out?
No worries, every service already has a programmed service duration and will automatically book out the right amount of time.
What days are you off?
Sunday and Monday